HELP Solutions - Customer Relationship Management Consultants

(Baton Rouge, LA) HELP Solutions - a Baton Rouge-based provider of customer relationship management (CRM) systems and Sage Software, a world-leading supplier of accounting and business management software to small and medium-sized enterprises is offering businesses in the Gulf Coast an opportunity to leverage SageCRM software for free for four months to begin the rebuilding efforts.

“With everyone working where ever they have been displaced, it is difficult to get employees focused on existing customers and finding new ones. They may not have access to a central database of contact information or a history of sales and support activity. Most of us will not be “coming into the office” for several months” says Patricia Welther, President of HELP Solutions.

Welther told us that “Many of our New Orleans customers are back in business even with their employees spread all over because they are using SageCRM (formally known as ACCPAC CRM), as web based Customer Relationship Management (CRM) solution. We have helped them get back on their feet quickly so that their sales and customer service teams are back to work supporting clients and selling.”

Sage Software (makers of SageCRM) has extended a very generous offer for companies that are affected by Hurricane Katrina. Sage is offering the use of SageCRM 200, in-house deployed version, for four months (Server license plus up to a 30 user licenses valued at $34,000) for free. After that time, it can be purchased or the information exported for use in other CRM Solutions.

This technology has recently been deployed by a Louisiana State agency to support and track the businesses requesting assistance due to Hurricane Katrina. They are using SageCRM to match them up with organizations and companies offering assistance. Sage CRM, being Web based, can be deployed with teams using it in just a few days which allows relief agencies, government agencies as well a companies to quickly get to work managing their contacts, projects, cases, activities in a real collaborative way.

“We realize that now, more than ever, it is imperative that communication and collaboration is a top priority “ says Welther. SageCRM can be accessed any where there is an internet connection while allowing for strategic information to be secure on your own servers. A tight integration with Outlook means that anyone that can use Outlook can learn to use this technology quickly. Access your CRM information from your Wireless Pocket PC phone. An offline client is also available for those power users that need to work out in the field.

HELP Solutions has supported hundreds of organizations in the Gulf Coast to grow their businesses by leveraging CRM technology. They are ready to assist in implementing sales and customer services processes tailored to the realities of current state of our market place. “We can assist in deploying the technology and training your team. We have put together a limited cost “jump start” implementation plan for those organizations that don’t have the IT resources to deploy the software themselves” says Welther. Organizations interested in taking advantage of this opportunity should contact Lorain Domich at 800.346.0415 ext 110.

About HELP Solutions
HELP Solutions (HELP) brings 9+ years of Customer Relationship Management (CRM) implementation experience for small businesses and large companies across a wide range of industries as well as government and non-profit agencies. As experienced business solution consultants, technicians and trainers, HELP deploys highly customized solutions designed to meet and exceed their client’s objectives. They support their clients on a local, regional and national level by providing consulting, implementation, training and servicing expertise to ensure the on-going success of the solutions they deliver. For more information about solutions for small and mid-market businesses and agnecies call 800-346-0415 or visit www.helpsw.com.

About Sage Software (formerly Best Software)
Sage Software offers leading business management software and services that support the needs, challenges and dreams of more than 2.4 million small and mid-sized business customers in North America. Its parent company, The Sage Group plc (London: SGE.L), supports 4.5 million customers worldwide. For more than 25 years, Sage Software has delivered easy-to-use, scalable and customizable software for accounting, customer relationship management, human resources, time tracking and the specialized needs of accounting practices and the construction, distribution, manufacturing, nonprofit and real estate industries. For more information, please visit the Web site at www.sagesoftware.com/moreinfo or call (866) 308-2378.