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Business Technology Professionals
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Our Services

HELP Solutions’ experience in sales, marketing, customer service and process analysis allows us to bring the unique perspective of seasoned professionals to your organization. We are committed to assisting you in identifying and documenting your unique Customer Relationship Management (CRM) strategy and then implementing and supporting the right technology to maximize your efficiency, productivity and revenue. We create an full-circle infrastructure that supports your front and back office operations, focusing on increased productivity, successful processes, and improved overall workflow.

Consulting  HELP Solutions provides objective and valuable expertise to help your organization choose a solution to match your business requirements, budget and culture. There is not one product that fits every business, so let us help you determine which one is right for you.

Process Discovery and Re-Engineering  Experience has demonstrated that by first developing a technology strategic plan, organizations reduce the total cost of implementing technology and significantly improve the return on investment. Through a process we call the Discovery, we conduct interviews, information gathering and analysis to assist organizations in creating a plan that serves as a guide for future decisions and strategy related to your customer relationship management goals. Our goal is to determine your organization’s relevant processes and help you to define and enhance those processes to align and quickly integrate with your  objectives.

Training  We can train your team at our private, fully equipped, state-of-the-art training facility or we can come to you. Training is delivered in a format that is customized to you and your users, allowing you greater flexibility, more control and stronger results. We provide end-user, administrator, developer and manager’s training.

User Adoption  The best software in the world is useless if no one is using it. Effective user adoption is the most important element to a successful  implementation. We offer recurring services geared towards keeping your users engaged and knowledgeable. Based on your biggest challenges or most pressing needs, this service combines the best mix of advice, training courses, and troubleshooting to meet your requirements.

Installation  Installation of  software includes LAN, remote, web, and mobile environments, so your key business systems are accessible in the office or on-the-go.

Data Migration and Application Integration  Data is imported into the  software and integrated with departmental applications by our team to provide clients a solution that is easy-to-use and empowers every aspect of a company’s operations.

Customization  We can make your software application truly custom. If you can envision it, we can build it! Customize SAGE applications to suit your company's specific functional or integration requirements.

Customer Support  Post implementation, our team is ready and waiting to offer technical support to your staff, answering questions and helping you continue to develop. We offer different levels of support depending how much assistance your business needs.

Accounting Software Recommended by more CPAs than any other business management application in its class, Sage Software MAS 90 & 200 offer a broad selection of feature-rich solutions. Our experience allows us to identify critical success factors associated with a financial system conversion, address these factors and make sure care is taken to achieve results; a successful conversion, and more importantly, an improved business information system.

Managed Services We provide our clients with state of the art 24/7 network monitoring, monthly reporting, troubleshooting, and repair, while cutting your I.T. spending in half, and without contracts. TechnologyEdge managed services detects and reports system errors, and often corrects them without any disruption to you. If support is needed, our help-desk Certified Technicians are standing by.