HELP Solutions’ experience in sales, marketing, customer service and process analysis allows us to bring the unique perspective of seasoned professionals to your organization. We are committed to assisting you in identifying and documenting your unique Customer Relationship Management (CRM) strategy and then implementing and supporting the right technology to maximize your efficiency, productivity and revenue.

Consulting
HELP Solutions provides objective and valuable expertise to help your organization choose a CRM solution to match your business requirements, budget and culture. There is not one product that fits every business, so let us help you determine which one is right for you.

Process Discovery and Re-Engineering
Experience has demonstrated that by first developing a CRM strategic plan, organizations reduce the total cost of implementing CRM technology and significantly improve the return on investment. Through a process we call the Discovery, we conduct interviews, information gathering and analysis to assist organizations in creating a plan that serves as a guide for future decisions and strategy related to your customer relationship management goals.

Our goal is to determine your organization’s relevant processes and help you to define and enhance those processes to align and quickly integrate with your CRM objectives.

Training
We can train your team at our private, fully equipped, state-of-the-art training facility or we can come to you. Training is delivered in a format that is customized to you and your users, allowing you greater flexibility, more control and stronger results. We provide end-user, administrator, developer and manager’s training.
Just one employee to train, register for public training classes...

User Adoption
The best software in the world is useless if no one is using it. Effective user adoption is the most important element to a successful CRM implementation. We offer recurring services geared towards keeping your users engaged and knowledgeable. Based on your biggest challenges or most pressing needs, this service combines the best mix of advice, training courses, and troubleshooting to meet your requirements.

Installation
Installation of CRM software includes LAN, remote, web, and mobile environments, so your key business systems are accessible in the office or on-the-go.

Data Migration and Application Integration
Data is imported into the CRM software and integrated with departmental applications by our team to provide clients a solution that is easy-to-use and empowers every aspect of a company’s operations.

Customization
We can make your software application truly custom. If you can envision it, we can build it! Customize SAGE applications to suit your company's specific functional or integration requirements.

Customer Support
Post implementation, our team is ready and waiting to offer technical support to your staff, answering questions and helping you continue to develop. We offer different levels of support depending how much assistance your business needs.